Privacy policy

At ADKATA, we are committed to protecting the privacy of our customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse the Site, we collect information about the individual products that you view.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name, Billing Address, and Shipping Address

  • Payment Information (processed securely through our payment partners)

  • Email Address and Phone Number

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your order.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services (if you have opted-in).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store.

  • Shipping Partners: We share your address and phone number with our couriers to ensure your 7-working-day delivery.

  • Analytics: We use Google Analytics to help us understand how our customers use the Site.

4. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us

ADKATA Faisalabad, Pakistan